We, Gravitt8 Development LLC (“Gravitt8 Development”), are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. The purpose of this Privacy Policy is to enable you to understand what personal information of yours is collected, how and when we might use or share your information, and how you can correct any inaccuracies in the information. This Privacy Policy also explains our online information practices and the choices you can make about the way your information is collected and used.
Who We Are
Gravitt8 Development provides digital marketing solutions, including web hosting, domain name registration and related products and services, to businesses, individuals, non-profit organizations and others. Gravitt8 Development is able to provide a variety and range of products and services to help customers with their technology needs.
The information that Gravitt8 Development collects in connection with the Services is hosted on servers located in the United States (U.S.), unless otherwise provided, and may be processed or accessed outside of the European Economic Area countries by us or our service providers. By using the Services, you freely and expressly give Gravitt8 Development your consent to export your information and data outside of the European Economic Area.
Information Collected
We collect the following information to provide you with the products and services you purchased and for the purposes described below. We may collect any or all of the information through automated means such as browser data, device information, cookies, and similar technologies.
Personal Information: The personal information we collect depends on the service, support, or sales inquiry, and may include your name, address, phone number, email address, dates of service provided, types of service provided, payment history, and domain name. We will only use your financial information (such as credit card number) to process your payment securely using Secure Sockets Layer (SSL) technology.
Cookies: We use various cookies to improve your experience, including session cookies (temporary) to maintain your login and preferences, and persistent cookies (stored on your device) to analyze trends and remember your choices. You can control cookies through your browser settings, but this may disable some functionalities.
Legal Basis for Processing
We process your personal information to fulfill our contractual obligations to provide you with the services you purchased and to comply with legal and regulatory requirements.
Customer Surveys. Participation in our customer surveys is voluntary. We obtain your consent before collecting any survey data, which helps us improve our services.
Social Media. Our website includes social media features that may collect your IP address, browsing activity on our site, and set cookies to function properly. The data collected by these features is governed by the privacy policies of the respective social media companies.
Data and Information Submitted to Third Parties on Our Network. This Privacy Policy does not apply to data or personal information that may be submitted to, or collected by, third-party websites hosted by Gravitt8 Development or to domain names registered by Gravitt8 Development. Such websites and domain names are not owned or controlled by Gravitt8 Development. You should independently evaluate the privacy policies of such third-party websites before submitting data or personal information to them.
Information Use
We use your information to provide, maintain, and improve our services, process transactions, send you system updates and support information (which you cannot opt-out of), personalize your experience, and for targeted advertising (based on de-identified information). We retain your data for as long as necessary to fulfill these purposes, unless a longer retention period is required by law.
Information Use
Personal Information. We may share your information with third-party service providers who help us deliver our services (e.g., payment processors, analytics providers). We have strict contractual agreements in place to ensure they protect your data. We may also disclose de-identified information for advertising purposes.
Your Options
- You have the right to access, rectify, or erase your personal information. You can request this by contacting us at hello@gravitt8.com.
- In some cases, you may have the right to data portability, meaning you can request to receive your personal information in a machine-readable format.
Log Files. We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, it is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.
Disclosing Information
Partners and Sponsors. Some of our products or services are offered or promoted to our customers in conjunction with a partner or sponsor, or another brand or company within our corporate family. We may share your information with these parties to offer the product or service or to facilitate your use of additional amenities included with your hosting account. For example, one of our partners may provide services to you based on links that you access from your control panel.
We may also disclose aggregate, anonymous data based on information collected from users to potential partners, reputable third parties and other companies or brands within our corporate family. We will only share your information with third parties that agree to maintain your information in confidence and to use it solely for purposes of providing the product or service as agreed to by Gravitt8 Development.
Service Providers. We may transfer (or otherwise make available) your personal information to third parties that help us provide our services or provide services on our behalf. For example, we may use service providers to authorize and process payments, administer surveys, or run promotions. Your personal information may be maintained and processed by our third party service providers in the United States or in other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
Online Advertisements. We do not share personally identifiable information about individual customers with advertisers. We may display online advertisements and we may share aggregated and non-identifying information about our customers that we collect through the registration process or through online surveys and promotions with certain advertisers. In some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. For example, an advertiser may tell us the audience they want to reach (e.g., males between 25 and 55 years of age) and provide us with an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display the advertisement to the intended audience.
Customer Surveys. We may share customer information obtained from customer surveys within Gravitt8 Development and our corporate family, and with trusted third parties to develop or provide products and services that we believe would be of interest to our customers.
Legal Reasons. We may access, preserve and share information about customers with companies, organizations, governmental entities or individuals outside of Gravitt8 Development if we believe, in good faith, that the law requires us to do so. This may include, but is not limited to, responding to subpoenas, court orders or other legal processes (such as law enforcement requests). We may also access, preserve and share information about customers as necessary to: (i) establish or exercise Gravitt8 Development’s legal rights or defend against any legal claim including threatened claims involving Gravitt8 Development based on the anonymity of a domain name; (ii) investigate, prevent, or take action regarding suspected fraud or other illegal activities; (iii) prevent death or serious physical harm to any person; or (iv) investigate violations of Gravitt8 Development’s Terms of Service.
Your Options
Correcting/Updating Personal Information. If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records. In most cases, this can be achieved by emailing us at info@gravitt8.com.
Opt Out. By default, customers will receive invoices, any system updates, Gravitt8 Development newsletters and other mailings. Customers are able to opt out of newsletters and mailings by using the unsubscribe link in any promotional email or as otherwise provided in the communication. Please note that customers may not opt out of receiving important system notifications or emails about their accounts.
Public Forums. Please remember that any information you may disclose or post on public areas of our websites or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from our community forums or testimonials, contact us at info@gravitt8.com. In some cases, we may not be able to remove your personal information, in which case we will let you know why we are unable to do so.
Data Security
Gravitt8 Development uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. Gravitt8 Development uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer (“SSL”) technology.
Children
This website is not directed towards children and we do not seek to collect any personal information from children. If we become aware that personal information from a child under the age of 13 has been collected, we will use all reasonable efforts to delete such information from our database.
Changes to this Policy
We reserve the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if we plan to materially change how we plan to use previously collected personal information, we will provide you with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. We encourage you to periodically review this page for the latest information on our privacy practices.
Contacting Us
Concerns. Gravitt8 Development encourages individuals covered by this Privacy Policy to raise any concerns about our processing of personal information by contacting Gravitt8 Development at:
Gravitt8 Development
E-mail: hello@gravitt8.com
Gravitt8 Development will endeavor to resolve any concerns.
Questions. If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at hello@gravitt8.com.